Eustis Roofing Company

Preston was amazing. He is a true asset to the company. His customer service and patience is top tier. I have been looking for roofing people and was afraid my family would not get approved and he made sure that he got us approved.

Great team of workers,top to bottom. Replaced all the old roofing in minimum amount of time. Roof looks fantastic , quality workmanship. Clean up , communication explaining all steps was top notch. I would highly recommend their services. Thank you !

Hurricane Milton did a number on my roof in Oct. ‘24, but it didn't help that it was also 18.5 years old. It was overdue to consider full replacement. I went the usual home insurance route & got absolutely nowhere (shocker, right?!). Insurance was willing to pay precisely $0 to me. So, I took matters into my own hands, hired an attorney & filed suit... while awaiting that process to run its course I sought out estimates from 7 roofers over the course of 7 months. Long story short, all roofing companies basically used a drone or public records to fabricate a quote & maybe if I was lucky they'd climb on the roof to measure & inspect quickly, emailing me results. EUSTIS ROOFING ON THE OTHER HAND, yeah they do things a little different! I actually heard about the company through an ad on an F1 podcast I listen to regularly. They were issuing a promo for Memorial Day Week "Buy a full replacement roof package & save $2000 this week only" kinda vibe... I was intrigued enough to inquire. I spoke with a kind receptionist (so sorry I cannot recall her name!) whom scheduled a convenient day/time to get an estimate. Joe Feliciano would be my estimator. That day came & I met Joe after work in the evening, whom was extremely friendly & easy-going. He explained to me the entire process & that it would take about 90 minutes to complete. He went on the roof, he went in my attic, he inspected the roof from inside my home as well. Unlike other companies I got quotes with, not only was he the worker bee to get the estimate, he was also the sales guy & did one HELL of a job selling me on the day. Ever the consummate professional, he was very upfront about how Eustis Roofing would not be the cheapest of the bunch, but he absolutely guaranteed he stands by the work & service of the business & the value would stand out from the crowd. Turns out he was telling the truth! I was actually with him several hours, but didn’t mind. Every single person I interacted with during the project was just as courteous & helpful as Joe. I want to shout out RENE (Crew Leader), IMANOL (Supervisor), ALFREDO (Production Lead), & CHRISTIAN (Project Manager) for their 5 star service! Less than 2 weeks after agreeing to terms, the permit was pulled & I was on the schedule for Friday, June 6th. They informed me, pending weather (FL summers am I right??!) they anticipated starting & finishing the project the same day; worst case scenario, finishing Saturday morning. I was told there were 13 people on my roof working diligently at one point during the day as one crew finished another job & joined in. All 3 of their work crews are THEIR employees, no 3rd party folks whom may or may not share their vision for how the job is to be performed. That was a HUGE plus for me in choosing Eustis Roofing. The majority of other businesses in the industry contract 3rd parties to do the actual labor. I left for work on Friday morning w/ a worn out old roof. I received 3 calls throughout the day updating me on progress (which was greatly appreciated by the way!), & as I'm about 20 minutes from home I receive one more call excitedly telling me the whole thing was done, everything was cleaned up, magnets run all across the property & driveway so there was no chance I could catch a stray nail in a tire & he was eagerly anticipating my reaction when I got home. When I did arrive home other than a brand new roof, there was not a single piece of evidence anyone had even stepped foot on my property! I was ecstatic to say the least. I look forward to continued communication with these fine folks, I will recommend them to literally anyone that would listen & I'm excited to eventually hit the 5 year & 10 year milestones for the "soft wash rejuvenation" service they provide as part of the premium package I chose for the entry-level price point during the promotion period. THANK YOU, SO MUCH, TO EVERYONE AT EUSTIS ROOFING ORLANDO. Y'all killed it & my very first roof replacement experience was a 10/10 & something I genuinely dreaded prior to getting in touch!

I live in Durham and the long wet WE of Aug 23, I experienced ceiling water damage from the improper roof vent installation by a different and local installer 5 years ago. Sam and his team were referred to me through my insurance people. Sam, despite his busy schedule and over a long WE, plus also living in the Toronto area, responded immediately and drove the 1.5 hr distance to assess and repair the leaking vent. He and his team member Kelly also checked attic humidity and found a need to install additional vents on the other side of the cathedral roof where none had been placed!!! I am very thankful and appreciative of their quick action and, I am also VERY IMPRESSED with their knowledge, expertise and certification standards. In future, when the roof eventually would need to be replaced, it will DEFINITELY be ACORES Roofing Ltd that I will call and whom I trust! A big Thank You Sam and Kelly!!!