Arrington Roofing

I can’t recommend Arrington enough. 2 1/2 years ago, after a bad storm, I called Arrington and Randy came out the next day. If he told me I needed a new right then, I would have believed him as it was old and in rough shape. But he told me he found no leaking and it could wait a bit. It would have been difficult to swing back then. Finally ready for that roof and he came back with samples and colors, and suggested I talk to my insurance agent about any possible discounts. A few days ago the crew came out and installed a beautiful class 4 roof, which the significant discount my insurance co is giving on my homeowners policy will pay for the roof long before it wears out. They also replaced some decking and did other work for us. A top notch company, they kept me in the loop every step.

We are completely satisfied with the professionalism, integrity, and quality of work provided by Jason, Ricky, Edgar, and the entire Arrington Roofing team. Jason began assisting us with our roof issues back in April, and from the very beginning, he earned our complete trust. Our situation started when a home inspection, completed as part of preparing our home to be listed for sale, identified manufacturing defects in the roof that had been installed in 2022 after hail damage. Jason immediately took charge and guided us through the process of contacting the shingle manufacturer and submitting a claim. When we encountered delays in communication with the manufacturer, Jason was diligent, proactive, and consistently pushed the process forward. There were no delays on Jason’s part or Arrington Roofing’s part. Once the claim was approved, Jason again helped expedite the process through to our receipt of payment for the roof replacement. His involvement throughout the entire process reinforced our belief that Arrington Roofing was the right choice. During the early stage of the roof replacement, Ricky, the crew lead, provided drone photos and clearly explained that the roof decking also had serious issues, largely due to previous workmanship and materials. Jason walked us through our options in detail, and we chose to completely replace the decking so the new roof would have the proper foundation and be replaced correctly. Ricky explained the important details that ensured the new decking would be properly installed. Because of the decking replacement, the job took an extra day, and the crew worked long hours in the Texas summer heat to complete the project. Ricky kept me updated throughout the process, and I really appreciated his attention to detail, communication, and obvious personal pride in the work. He treated our home as if it were his own. One example that stood out occurred when the supplier delivered the incorrect color shingles. Ricky noticed right away that the shingles did not match the color of the roof being replaced and immediately asked me about it. Jason and Ricky then promptly worked out a plan to get the correct shingles delivered so the production schedule would not be delayed. They both went above and beyond to make sure the issue was handled correctly and efficiently. Arrington Roofing also completed numerous other items that had been identified on our inspection report, as well as additional items they found and repaired that had not been included in the report. Another aspect of the job that impressed me was Arrington Roofing’s quality assurance process. Edgar, the QA lead, was onsite to help ensure each step of the project was completed correctly. At the end of the job, Edgar completed a walkthrough with us and clearly explained both Arrington Roofing’s workmanship warranty and the shingle manufacturer’s warranty. I also appreciated that Edgar encouraged me to make sure my review was completely truthful, which reflected the same professionalism and integrity we experienced throughout the entire project. From start to finish, Arrington Roofing earned our trust. Jason, Ricky, Edgar, and the entire crew demonstrated professionalism, expertise, and integrity throughout a long and complicated process. If questions come up or if anything arises in the future, I am confident that Arrington Roofing will stand behind their excellent work. I highly recommend Arrington Roofing.

Matt with Arrington Roofing provided excellent service from start to finish. They were professional, honest, and thorough in their assessment, and they explained everything clearly without trying to upsell unnecessary work. Highly recommend them for anyone needing a reliable roofing company.

Arrington Roofing installed our new roof years ago with Class 4 impact-resistant shingles. We are glad that this material has held up well after the recent hailstorm in our area and no damage was found. Randy from Arrington has always been very helpful and professional. We are grateful and happy with the service he and Arrington provide and would definitely recommend their services.